Sales Policy
Effective Date: January 10, 2025

Welcome to CuteTopix! Our Sales Policy outlines the terms and conditions for purchasing products from our website. By placing an order with us, you agree to comply with this policy.

1. Ordering Process

  • Placing an Order: Browse our website, add products to your cart, and proceed to checkout. Ensure all information provided is accurate.
  • Order Confirmation: After placing your order, you will receive an email confirmation with your order details. Please review it carefully.
  • Payment: We accept major credit cards, debit cards, and other secure payment methods as listed on our website.

2. Pricing and Promotions

  • Pricing: All prices are listed in USD and may be subject to taxes or shipping fees.
  • Promotions: Discounts and promotional offers are subject to terms and may not be combined unless otherwise specified.
  • Errors: In case of pricing errors, we reserve the right to cancel orders and notify you promptly.

3. Shipping Policy

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Options: We offer various shipping options based on your location and delivery preferences.
  • Delivery: Estimated delivery dates depend on the shipping method selected and your location.

4. Cancellation and Modifications

  • Cancellations: Orders can be canceled within 24 hours of placement by contacting us.
  • Modifications: Changes to your order, such as address updates, are allowed before the order is shipped.

5. Returns and Refunds

For details about our return and refund procedures, please refer to our Refund and Returns Policy.

6. Product Availability

  • Stock Levels: Availability is subject to stock levels at the time of ordering.
  • Backorders: If a product is unavailable, we will notify you with an estimated restock date or offer a refund.

7. Customer Responsibilities

  • Provide accurate contact and delivery information.
  • Verify the order details before confirming.
  • Ensure someone is available to receive the package at the delivery address.

8. Liability

CuteTopix is not responsible for delays caused by unforeseen events, including natural disasters or courier issues.

Contact Us

If you have any questions about our Sales Policy, please contact us:

  • Email: Inf@cutetopix.com
  • Phone: +1 (315) 639-1271
  • Address: 371 Guerrero, San Francisco, CA 94103-5730, USA